FAQ

WHAT IS A REMANUFACTURED CARTRIDGE?

Remanufactured cartridges have been recycled from the original equipment manufacturer (OEM) empty core. Our remanufactured cartridges are produced to the stringent quality control standards, using lab-tested components to ensure consistent OEM-equivalent performance.

WHAT IS THE PROCESS?

The production process includes inspection and replacement of worn out components such as the OPC (Organic Photo Conductor) drum, wiper blade, PCR (Primary Charge Roller) and the magnetic roller. One of the most critical parts of the cartridge is the OPC Drum. We use only New aftermarket drums to ensure that each print is equivalent to OEM standards.

REFILLED VS REMANUFACTURED CARTRIDGESWhat is the difference?

WE DO NOT SELL REFILLED CARTRIDGES!!! All our cartridges are Remanufactured. Although some people still think of them as the same, there is a big difference between remanufactured and refilled cartridges. A refill cartridge has been drilled out and refilled with new toner inside which is also known as drill-n-fill method. Since the drum and other parts are not reconditioned or replaced, refilled cartridges can cause many problems. Recycled cartridges using the drill-n-fill method may damage your equipment. In fact, refilled cartridges have given the remanufacturing industry a bad reputation.

Remanufacturing process involves disassembling, cleaning, replacing toner and components, print testing and repackaging. We remanufacture each cartridge to meet or exceed the quality standards of a new cartridge.

WILL USING REMANUFACTURED TONER CARTRIDGES VOID MY EQUIPMENT WARRANTY?

No.  Absolutely Not! The Magnuson- Moss Warranty Improvement Act enacted in 1975 insures that the use of compatible or remanufactured cartridges cannot void your warranty.

IS A REMANUFACTURED CARTRIDGE INFERIOR TO A NEW ONE?

There should be no difference in print quality or page yield with a properly remanufactured cartridge. Our cartridges contain only the highest quality toner that work well with the OPC drum and other replacement parts to meet OEM performance.

WHAT IF I EXPERIENCE A PRINT QUALITY ISSUE?

All products the we sell come with a 100% satisfaction guarantee! If a cartridge does not meet your expectations, simply notify our office and we will take care of the problem by exchanging the cartridge or refunding your money.

WHY USE REMANUFACTURED CARTRIDGES?

Remanufactured cartridges can save 30% to 60% of the cost of OEM cartridges. The quality of our cartridges will meet or exceed that of OEM cartridges, also using remanufactured cartridges promotes several environmental benefits:: saving energy and conserving natural resources by eliminating the need for new components. Most components in a toner cartridge can be recycled. Otherwise they are dumped in landfill which is danger to the environment.

OEM VS REMANUFACTURED TONER CARTRIDGESWhat is the difference?

New or OEM (Original Equipment Manufacturers) cartridges are made by HP, Canon, Lexmark, or other original manufacturers. They are usually manufactured using a combination of new and recycled parts. The remanufacturing process involves disassembling, cleaning, add toner, replacing components, print testing and repackaging. We remanufacture each cartridge to meet or exceed the quality standards of a new cartridge.

A remanufactured cartridge has been:

  1. Completely disassembled.
  2. All components replaced.
  3. New drum installed.
  4. New wiper blade installed.
  5. New magnetic roller installed.
  6. Toner container filled with new toner to original specifications.
  7. Toner container sealed with pull-out strip to prevent leakage.
  8. Cartridge reassembled and tested on proper equipment.
  9. Rebuilt from the ground up.

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